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FTP Information

FTP (File Transfer Protocol) is simply transferring files (uploading) to a server, which then can be retrieved (downloaded) by the person receiving your job. FTP’ing your job to Action saves time and money. Rather than saving your files to a disk and then mailing them to Action, placing your files on our FTP server allows Action to receive your job the same day you send it.  In order to FTP, you will need FTP software. Many easy-to-use software programs can be downloaded (usually free) from the internet. Here are a few popular FTP programs:

Fetch - Mac based FTP - Free Trial version, $25 for full version

Smart FTP - Windows - FREE!

CuteFTP - Windows - $40

Transmit2 - Mac OS X


What you need to FTP:

  1. An FTP Program. (See programs above)
  2. Space on a remote server. Action has a FTP site set up for all customer who would like to FTP their job.
  3. Compression Software. In order for files to transfer over FTP correctly, they must first be compressed. Compression software programs such as “StuffIt” or “WinZiP” can be found on the internet and downloaded for free.


How to FTP:

  1. Install the FTP program.
  2. Connect to the FTP host. You will need to enter the host address (ex. ftp.hostname.com), user name, password, and directory. You can get this information by contacting your Customer Service Representative.
  3. Compress the file.
  4. Upload the file. Once you get Action’s FTP information (see #2 above) you will need to upload your files to Action’s FTP server.
  5. Email or call your CSR and let her know your files are now available. It is essential that you confirm your files are on the FTP site so Action can begin work on them as quickly as possible.
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